Frequently Asked Questions
Everything you need to know about your favorite makeup and beauty essentials.
What makes Baked cosmetics different from traditional makeup?
Our famous Baked products begin as liquid creams infused with skin-loving ingredients, which are then baked on terracotta tiles for 24 hours. This process creates a weightless, creamy powder that provides superior coverage and a natural glow without caking.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our website or the carrier's site to monitor your delivery progress.
What is your return policy?
We want you to love your look. If you are not completely satisfied, we offer a 30-day return policy for a full refund or exchange on most products purchased directly from our site.
Are Laura Geller products cruelty-free?
Yes, we are proud to be a cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we ask others to test on our behalf.
How do I find the right shade for my skin tone?
We offer a 'Find Your Shade' quiz on our website and detailed shade descriptions for every foundation and concealer. If you need further assistance, our customer service team is happy to provide personalized recommendations.
Do you offer international shipping?
Currently, we ship to the United States and select international territories. Please check our shipping information page for a full list of available countries and estimated delivery times.